- Line speed
- Check the connection to the streaming server
...Click here to play
- Video / audio viewing check
Please make sure that the video plays and you can hear the audio.
If the video does not play back, check the " Recommended System Specs " below and try it in another environment
|browser||Google Chrome / Edge , latest version|
Measured over 3Mbps at wired or wireless speed
*For the optimal viewing experience, we recommend using a wired connection.
*A security warning message may appear depending on the customer's environment, but it will not affect viewing, so please continue watching.
*Customers with viewing problems should try viewing on another device such as a smartphone, browser, or using a wired connection.
See also " Troubleshooting"below.
Also check if the microphone and speaker are plugged in properly.
Please check the settings of security software, etc., or try changing the browser or terminal.
|Host||Port number||Usage rules|
|d2gk28ypd7yjos.cloudfront.net||80, 443||Static file download (required for Nexpro use)
||80, 443||For viewing on-demand videos
|d17g02h5e0h754.cloudfront.net||80, 443||For video viewing